Shipping & Returns

Two ways to get your order

Pick up at an event (free). Reserve online, choose an event, and pay in person (cash or card). Plants are picked up at plant events, candles and books at the spirit-side events, and an order with both at events both sides attend. See Upcoming events for dates and places. We'll have it ready for you, and we only message you if something changes.

Ship to me. Pay online on Stripe's secure page and we ship to any address in the US except California and Hawaii.

Shipping fees

• Plants (shipped bare-root, no pot): a flat fee based on the largest plant in your order: $10 small, $15 medium, $20 large, plus $5 for each extra plant in the same box. The fee is shown in your cart before you pay.
• Candles: shipping is free.
• Books: Books ship free.

Bare-root plants (no pot)

Every plant we ship is bare-root, with no pot. Our photos show plants in pots, which is how they come when you pick them up at an event; for shipping we remove the pot. When your shipped plant arrives, unpack it right away and pot it in dry, gritty cactus mix, then wait about a week before the first watering so the roots can settle.

Packing and delivery

We pack plants with care and message you when your order ships. Delivery time depends on the carrier and the weather. In extreme heat or cold we may hold a plant shipment for a few days to keep your plant safe; we will message you if that happens.

Please be home, or have someone receive the box, soon after it arrives. Open it right away and give the plant light and air.

Damaged or unhappy arrivals

If something arrives damaged, or a plant arrives in poor condition, email spinanspiritus@gmail.com within 48 hours of delivery with your name and a couple of photos. We will make it right with a replacement or a refund.

Returns and cancellations

Plants are living things, so we can't take them back once they have left us, but please tell us if something is wrong. Candles and books: if there is a problem, contact us and we'll sort it out. You can cancel a pickup reservation any time before the event by messaging us at spinanspiritus@gmail.com; nothing is charged for a pickup reservation until you pay in person.

Refunds for online payments go back to the original payment method through Stripe.

Questions

Email spinanspiritus@gmail.com or see the FAQ.